Does your district use Clever to roster your students? Then you have come to the right place! Please use the information below to help clarify any questions you may have regarding how Clever + Otus work together.

❗ Please note, if your district uses ATS/Stars, there may be slight variations in information. To access Clever + Otus information for ATS/Stars, click the button below.


Clever Sync

A successful sync between Clever and Otus must occur in order the data to display in your account. Once this sync occurs, the data that your Student Information System (SIS) had shared with Clever will then be reflected in the Otus platform.


Admin vs. Teacher vs. Student Accounts

  • Admin Accounts: Administrative accounts do not come in through Clever. Admin accounts must be manually created in Otus.

  • Teacher Accounts: Teacher emails should be created/managed in the SIS.

  • Student Accounts: Student emails should be created/managed in the SIS. If a student needs to be added to a class, the student must be added to your SIS. Manually adding a student to a class coming in from Clever will only be temporary. The student will be removed after a sync if the student is not on the roster in Clever.


Co-Teachers

  • Add a co-teacher to your Otus class who is NOT in Clever or your SIS

If you want to add a co-teacher to your class and this teacher is not listed in your SIS or Clever, you can do so by manually adding them to your class in Otus. Here is how! They will not be removed by the nightly sync between Otus and Clever.

❗If this class already has a co-teacher coming in from Clever, this new co-teacher who was manually added will be removed during the nightly sync. They will need to be added as a co-teacher to the class in your SIS or Clever.

  • Add a co-teacher to your Otus class who IS in Clever or your SIS

If you want to add a co-teacher to your class in Otus and they already exist in your SIS or in Clever, the teacher will need to be added as a co-teacher in your SIS or Clever. If you try to add them manually in Otus, the nightly sync will remove them.

Your district can manually add co-teachers to sections in Clever directly from a section's detail page. Sections can be accessed using the search bar at the top of your Clever dashboard.

❗Co-teachers added in Clever will appear the following day in Otus, after a successful sync.


Missing Students

If a student(s) is missing from your roster in Otus, here are a few things to check.

  • Step 1: Is this student listed in your SIS?

  • Step 2: Is the student listed in that class(es) in your SIS?

  • Step 3: Is the student listed in that class(es) in Clever yet? If not, a sync between you SIS and Clever ay need to take place.

  • Step 4: Has at least 1 successful sync occurred between Clever and Otus?

If you answered yes to all of the questions above, it is likely that the student's ID will require an adjustment from a member of our team. Please reach out using the Otus chat feature to let us know that a students isn't properly rostered. In your message, please share the name of the student and their email address.

❗ Manually adding a student to a Clever synced class in Otus will only enroll them for the day. The nightly sync removes students that are not coming from rosters in Clever.


Manually Add a "Practice" Class and Student to Otus (Option 1)

A manually added class in a teacher's account will not be removed by the sync. Students added to these manually created classes will also not be removed after the nightly sync. This is a great way to make a "sandbox" environment for testing purposes!

❗Your district must have the manual rostering feature turned on to do this.


Add a "Practice" Class and Student in Clever (Option 2)

Districts can choose to add a class/section in Clever if they wish. Here is how. 👇

Create a Custom Section in Clever

  • Step 1: In Clever, Navigate to your Support Tools > Custom Data page.

  • Step 2: Select Add custom data > Sections.

  • Step 3: Name section and add all required information.

  • Step 4: Add teacher(s): select the primary teacher who should be associated with the section. You can also add up to nine co-teachers for each custom section. Select Next to proceed.

  • Step 5: Indicate the primary teacher for the section. Select Next to proceed.

  • Step 6: Add fake/practice student to the section. Select Next to proceed.

  • Step 7: Review the custom section to ensure the details are correct before selecting Create Section. *It will take up to 15 minutes for the newly created custom section to be available in Clever and then an overnight sync in order for the new data to appear in Otus.

💡 For information on how to create a custom section in Clever, select the button below:

Create a Custom Student in Clever

  • Step 1: Navigate to the Custom Data Page in Clever.

  • Step 2: Select Add custom data > Students and a Create student form will appear.

  • Step 3: Fill out Create Student Form.

  • Step 4: Once this student is created, the custom student can be treated as a student that is being synced by the SIS.

💡 For information on how to create a custom student in Clever, select the button below:


Email Adjustments

Email adjustments for students and teachers should be made directly in your SIS. Please know that it will take up to 15 minutes for the email to be updated in Clever and then an overnight sync for the email change to be reflected in Otus.

❗ If your student requires immediate access to Otus, and cannot login because of an incorrect email address, please reach out to our team so we can assist further.


Next Steps

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