Add and Manage Admin Users

How to add additional administrator accounts to your district, as well as manage those administrator accounts by setting their permissions.

Monica Burke avatar
Written by Monica Burke
Updated over a week ago

Admin accounts have the same capabilities as teacher accounts, but also have additional administrative capabilities. This article will show you how to add admin users, as well as set their permissions for certain sites, grade levels, and student groups.

For more information on the differences between Admin and Teacher accounts check out this resource.

Add an Admin User

If you are looking to transform a current teacher user into an admin user, follow the steps below. If you are looking to add a brand new user (one that does not already have an Otus account), you will be able to create an account for them following these same steps (pay close attention to the ❗ after Step 4).

  • Step 1: From the Control Center, select Admin Users

  • Step 2: Select + Add User

  • Step 3: Enter the full email address of the user and select Search

  • Step 4: Select Set as Admin

❗ If the user does not already exist in the platform, you will be prompted to enter all of the appropriate information for the user. After entering the information, select Create Admin Account.

Manage Admin Permissions

Admin permissions can be given based on sites, grade levels, and groups. This means that the admin user will only have access to view/interact with the students that are encompassed by the sites, grade levels, or groups they are given permissions for.

  • Step 1: From the Control Center, select Admin Users.

  • Step 2: Select the ellipsis for the user and select Edit Permissions. If you'd like to remove them as an admin, select Remove.

  • Step 3: Check or uncheck the applicable sites, grade levels, and groups you'd like to make available to the admin user. Select Save when finished.

FAQ and Troubleshooting

Click to see FAQ and troubleshooting details

Can a user have a teacher account and an admin account?

Since only one account type can be assigned to a user, a single account can't be both a teacher and an admin. Visit this article to learn more information on how teachers can also use admin accounts.

Can admins be added as co-teachers to classes?

Yes, admin accounts can be added as co-teachers to classes.

Can admins assign teachers to district-created teacher groups?

Yes, admin accounts have the ability to assign a teacher to a district-created group (as long as that teacher is rostered in one of the sites they have permissions for).

Can a user have access to individual students?

Yes, you can create a student group with only the student(s) that should be available to the admin user and then grant them permission to the site, grade levels, and just that student group.

How do the permissions categories (sites, grade levels, and groups) work when combined?

Admin permissions utilize "and" logic. The admin user will have access to students who are at the selected site(s) AND in the selected grade level(s) AND in the selected group(s). For example, if you select Site A, Grade 7, and Group X, the admin user will only see the students who are in grade 7 at Site A and belong to Group X.

Can admins change their own permissions?

No, admin permissions must be changed in the Control Center of the Main Admin account.

Are admins the only ones that can run report cards?

Currently, report cards can only be generated from an Admin or Main Admin account.

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