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Family Guide: Create a Family Account
Family Guide: Create a Family Account

Sign up for an Otus account as a parent or family member and link your student to track progress.

Brooke Fodor avatar
Written by Brooke Fodor
Updated over a week ago

As a parent or family member, you can create a Family account in Otus and link a student to your account to keep track of their progress. This article provides step-by-step instructions for creating account. For an overview of what is included in a Family account, check out our Getting Started Guide for Family accounts.

💡 Tip: Your student already has an Otus account from the school district. To avoid confusion, it's best to use your own name rather than your student's name when creating the Family account.

Create a New Account

Step 2: Select Create a New Account.

Step 3: Choose Family as the user type. Click Continue.

Step 4: Fill in your first name, last name (NOT your student's name), and phone number to Continue.

Step 5: Type in your email address, create a new password for Otus, and select Finish.

IMPORTANT NOTE: In order to view your student's progress, you will need to link them to your account using a unique student code. The code can be located in your student's Otus account or it may be provided to you by your school or teacher.

Otus Live Video

Click to view a video from our Otus Live series on how to create a family account and connect a student (or students) to the account.

FAQ and Troubleshooting

Click to view FAQ and troubleshooting details.

When I try to create my account, I get an error message that says "Failed to create account."

Sometimes this error occurs if an Otus account already exists under the email address you entered. Return to and try typing in your email address and password, or click the "Forgot password" link that appears underneath the email and password fields in order to have a password reset link sent to your email address.

If the suggestions above do not work, please contact our support team at and we will be glad to help!

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