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Family Guide: Link a Student to Your Account
Family Guide: Link a Student to Your Account

Add a student to your Otus family account.

Brooke Fodor avatar
Written by Brooke Fodor
Updated over a week ago

To add a student to your account, a STUDENT CODE is needed. You will either receive the code from your student's teacher, or you can locate it in your student's Otus account. Read on for further instructions!

💡 Tip: Do you have more than one child/student with an Otus account? You can link multiple students to the same family account.

Link a Student to Your Account

If you already have your student code, follow the instructions below to link the student to your account:

  • Step 1: From the My Students screen, select Add a Student.

  • Step 2: Enter the student code.

  • Step 3: Choose your relationship to the student.

  • Step 4: Select Done.

Locate the Student Code in a Student Account

After the student logs in, have them open their profile icon at the bottom left and select Edit Profile.

Step 2: Their student code is located on this page:

Otus Live Video

Click to view a video from our Otus Live series on how to create a family account and connect a student (or students) to your account. Instructions for linking a student begin at the timestamp 3:45.

FAQ and Troubleshooting

Click to view FAQ and troubleshooting details.

Did you receive an error when you tried to link the student?

If so, please check the following:

  • The codes are case-sensitive. Make sure uppercase and lowercase letters are correctly used.

  • For characters that resemble a vertical line, try using both an uppercase "i" and a lowercase "L". They look identical when typed, so we always recommend trying both.

  • Double-check that you are using the correct code as given to you by the student's teacher and/or log in to the student's Otus account and verify the student code using the instructions above.

  • When viewing the student code in your student's account, we suggest using a desktop computer or tablet. If you need to use a mobile phone, please try to view the screen horizontally. When viewed vertically on a phone screen, characters in the student code may be cut off.

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