Family contact information can be uploaded in bulk through the Control Center located in the Main Admin account.

❗ Please know that this does not create accounts for family members. These account holders will still have to create an account by visiting my.otus.com and entering their child's student code. 

  • Step 1: Once in the Control Center, click on Uploads. The default landing page for uploads is the Family Information tab.

  • Step 2: Download and complete the template (you can download the template from either option shown below).

  • Clicking on the information symbol will show you the required and optional elements of the template

Step 4: Once the template has been filled out, upload it by dragging and dropping or clicking inside the indicated box.



FAQs

  • Teachers can also add family contact information; will this information be overwritten by the upload? No - manually added family contact information, including the creation of family accounts and linking to students, is not overwritten by the bulk upload.

  • Will a new upload overwrite the contact information from the previous upload? Yes - the new upload overwrites the previous information. Please ensure any information you want to keep exists in the new file.

  • Will a new upload overwrite any information that has been added to Family Communication Log? No, a new upload will not overwrite any information that is on the Family Communication Log.



Next Steps

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