Is your district rostered using your SIS? If so, this article will outline how you can check on the accuracy of your rostering.
➡️ First, Log in
Log in the site https:/my.otus.com/login using your Main Administrator Credentials.
➡️ View Sites
Select District and enter each of your district site tiles.
Are appropriate sites rostered?
Are the teachers connected to classes?
Are there extra sites?
❗ It is important to know that we pull all sites that are sent to us from your SIS. You can hide sites that are inactive or those you would prefer others do not see by managing the administrators’ permissions in the Control Center from your super admin account.
➡️ View Classes
Navigate to the Classes module.
Select several classes from the center drop down menu. Please open several classes from this drop-down menu to ensure students are appearing in the classes.
Select a student, or two, to verify that we are pulling in the correct email address format and class schedule.
➡️ View Teachers
Select District from the left-hand menu and then Teachers from the submenu.
Select the View Classes button on several teacher tiles to ensure that classes are displaying
Select View Email in a few teacher tiles to ensure that email addresses are accurate.