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Add or Edit Family Contact Information
Add or Edit Family Contact Information

How to add or edit family contact information in the student profile.

Monica Burke avatar
Written by Monica Burke
Updated over a week ago

This article is for teachers manually entering family contact information on a student-by-student basis. If you are looking for a way to bulk upload family contact information from the Main Admin account, click HERE.

  • Step 1: Select the desired class from the Classes module.

  • Step 2: Select the student's name in the student list.

  • Step 3: Select the Information tab of the student profile.

  • Step 4: Select the Family Contacts heading.

To Add Family Contact Information

  • Click on + Family Contact to add a family contact.

To Edit Contact Information

  • Click on the ellipsis and select Edit Contact

  • What if it doesn't give you an option to Edit Contact, like the example below

    • That means this contact was added when a parent linked their account to that student. In order to edit that email address, the parent would have to do so. 


FAQ and Troubleshooting

Click to see FAQ and troubleshooting details.

Does adding family contact information automatically create an Otus account for that contact?

No. Family accounts are created by following the steps shown here.

If a family member creates an account, does that automatically add their information to that student's family contacts?

Yes.

Does family contact information stay with the student from school year to school year?

Yes.

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